From Silicon Valley to White House, new US tech chief makes change

Megan Smith is the new U.S. chief technology officer.
Megan Smith is the new U.S. chief technology officer.
Ariel Zambelich/NPR
Megan Smith is the new U.S. chief technology officer.
Megan Smith, left, meets with middle school students Mikaelle, from Howard University Middle School; Shayna, from Chavez Prep; and Hannah, from School Without Walls after her presentation.
Ariel Zambelich/NPR

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This fall, we've been exploring the Changing Lives of Women, and Megan Smith is one woman who's gone through a number of changes in recent months. She just moved from a top job at Google in Silicon Valley, where she was vice president of Google X, to the White House, where's she's now the country's chief technology officer. She's so new to the halls of the White House complex that she's wearing a temporary badge.

"I just have to fill out all my security clearance forms. I'm almost done," she says.

She started only two months ago as U.S. chief technology officer, a role created at the start of President Obama's administration. The CTO's charge is to find ways to unleash technology to improve government, and federal government is notoriously slow to change.

But just by coming to work in Washington, Smith is already making one change: Her look. At Google, she would be wearing jeans. In the White House, it's a little more buttoned up.

"Yes I'm wearing a suit. It's comfortable. It's from J.Crew," she says.

Smith doesn't actually like talking about external image much, as she's been focused on changing tech from the inside — pushing for more women in science and technology fields and keeping them there. We caught up with the mother-of-two as she kicked off a documentary screening for Washington, D.C.-area middle and high-schoolers.

"It will be interesting for you guys to see the media talk about the women scientists versus the men scientists, how they hyper-focused on what they looked [like], what they wore," Smith said to a roomful of about 70 school kids. "All this sort of gender bias — I want you guys to notice that and observe that, because it's an important thing."

The topic of women in tech is on many minds lately. There were more women graduating with computer science degrees in in 1984 — than 2014. Every other industry that was once dominated by men — finance, law, medicine, has come closer to parity. Tech, meanwhile, seems to be going backwards.

"I almost call it death by a thousand cuts," she says. "There are always these little biases that hit people. Every individual situation — oh this person doesn't have a VP job, or this person doesn't have this for this or that reason but when you look at an aggregate, it's really a lot of unconscious bias."

Smith, a lesbian who started Gay.com, says she got past people's biases to wind up running Google X, the division of Google that rolled out self-driving cars, and becoming U.S. CTO by doing what she calls "bringing her passion." Her former boss, Google Chairman Eric Schmidt, remembers it well.

"She has an energy, and an enthusiasm, that is addictive," Schmidt says.

When you meet her, Smith's youthful energy shows. She bounces when she walks. Her eyes twinkle when she talks about old tech projects and her love of science, which dates back to her childhood.

"I went to an inner-city school in Buffalo. We had no money, but the teachers were really motivated. They made science fair mandatory. And I think that was one of the key things for all the kids. Many kids went on the STEM related careers because as kids we got to try it. It got me to learn that it was fun, it mattered," she says.

She took that thinking with her to MIT. And went on to help develop futuristic products at a place called General Magic. We found her 28-year-old self in an archive video, demonstrating a prototype for what would become touch screens.

"We're trying to make something' that people love," she said, back then.

Back then, she loved making prototypes and products. Two decades later, she's changed her focus from products to people.

"I think maybe I was doing specific projects and enabling them, and now I'm looking for other people," she says. "You know, people who are like the kid I was."

Which brings us back to the White House film screening, and the girls Smith is trying to encourage into STEM careers. Hannah Docter-Loeb is a 9th grader.

"It's definitely important to see women in power," Docter-Loeb says. "Because you can see like, you can do that, too."


Smith will have to call on her all her powers to turn government agencies into more tech startup-type cultures. One agency still saves data on floppy disks.

Fitting with her changing perspective — her priority is on people.

"One thing I hope, five years from now, is more tech colleagues of mine like the elite elite teams, are flowing in and out of government. We want to create an environment where, in addition to amazing policy groups...tech teams feel comfortable, included, and are in leadership positions here," Smith says.

She's a gay woman scientist, which could make her a potential outsider on a few levels. Instead, she's as inside as a tech leader can be, even bounding around the White House with ease, once those security credentials are all set.